Your privacy comes first. Control over your data, transparency, security, and privacy are the pillars of any product or technology we build.
We respect your personal information when we help you to collect, and manage your health data, participate in digital health trials and A.I. training projects, for personal health insights.
2. Information We Collect About You and From You
The Information We Collect About You.
We collect information about you directly from you, from third parties, and automatically through your use of our Services.
We also may collect additional information from you that you choose to provide to us, including age, gender, sex, photographs, physical activity, health information (including medical conditions, medical vitals such as blood pressure and heart rate, lab results, and prescription drug history), and genetic information.
In addition, if you choose to participate in one of the digital health trials, research studies, or A.I. trainings (the “Trial” or “Trials”) offered via our Services, you may be asked to provide additional information relevant to the topic of the Trial.
Finally, we collect any information you provide to us via your communications with us, including in connection with any support features offered via our Services.
Information We Collect From Other Entities.
At your direction, we may collect information about you from other sources, such as when you direct us to import data from other entities (for example, when you direct us to import into the Services your lab results from your medical provider or prescription information from your pharmacy).
In addition, if you choose to participate in one of the Trials offered via our Services, our research institute partners (who run such Trials) will analyze the information provided (please see below for further information regarding how we disclose your data) and provide back via the Services the results or insights derived from the data provided as part of the Trial. This information is made available to you via your account.
Information We Collect Automatically.
We automatically collect information about your use of our Services through cookies, web beacons, and other technologies. This may include location information; your browser type and operating system; webpages you view on the Site; links you click on the Site; your IP address; the length of time you visit our Site and or use our Services; the referring URL, or the webpage that led you to our Site; your mobile device ID, name, model, operating system type, name, and version; language information; primary account information; activities within the App; and the length of time that you are logged into Services via the App.
To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information. Please see the section "Cookies and Other Tracking Mechanisms" below for more information.
3. How We Use Your Information
We use your information to provide our Services to you and to improve our Services. This includes:
We also use your information for marketing purposes. This includes:
And we use your information for legal and business-related purposes. This includes:
4. How We Share Your Information
We may share your information, including personal information, as follows:
We also disclose information in the following circumstances:
Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process or to allow us to track your activities via our Service. There are two types of cookies: session and persistent cookies.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site and Services who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities of users of our Services, help us manage content, and compile statistics about usage of our Services. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third Party Ad Network section.
Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.
6. Security of My Personal Information
We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
7. What Choices Do I Have Regarding Use of My Personal Information?
Disclosures. It is always your choice to participate in Trials offered via our Services. If you do not want your information shared with our research institutions in connection with Trials offered via our Services, you can simply not participate.
Access. You may modify personal information that you have submitted by logging into your account and updating your profile information.
Deletion. You can delete individual data elements that you have provided via the Services by logging into your account and deleting that information. You may request that we delete your account and all related information by contacting us at firstname.lastname@example.org.
Marketing and Account Communications. We may send periodic promotional emails to you. You may opt-out of promotional emails by following the unsubscribe instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you unsubscribe from receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us.
8. Children Under 13
Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
9. Contact Us
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at email@example.com.